Dear valued customers,
Due to the recent novel Coronavirus outbreak in China, many countries are experiencing increased demand for medical and safety products, along with freight delays and in some areas unstable working conditions and complete lock-downs.
These lock-downs are affecting several large international shipping ports as well as many manufacturing plants. This has also coincided with the usual Chinese New Year holiday break.
As a result, we may experience delays with some stock coming into New Zealand. We are working closely with our manufacturers to ensure our goods arrive in the fastest time possible and also trying to source alternative products.
Lastly, due to the Coronavirus and the resulting increase in demand for goods, we are seeing international price increases on some of our goods and freight costs (which is out of our control). Our current prices may fluctuate but we hope to absorb as many of these increased costs as possible and will look where possible at price reductions in the future after things settle.